You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at 9️⃣ the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.

We 9️⃣ have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we 9️⃣ delete them and, if necessary, take action against whoever is responsible.

Anyone else who spots something suspicious can always report it 9️⃣ to our Customer Service team, so our Fraud team can investigate.

Ideally, we would publish every review we receive, whether positive 9️⃣ or negative. However, we won’t display any review that includes or refers to (among other things):

Politically sensitive comments